By Gianluca G. Misuraca, Rony Medaglia, Vincenzo Aquaro
12 January 2022 | 198-202 pages
Abstract:
The e-Government Survey carried out by the United Nations has been a powerful tool for capturing the evolution of digital government in countries across the world, and to promote benchmarking and bench-learning, since its inception in 2001. Building on indicators measuring the adequacy of telecommunication infrastructure, the ability of human resources to promote and use Information and Communication Technologies (ICTs), and the availability of online services and content, the Survey represents the most comprehensive overview of digital government progress at a global scale, and has achieved the status of well-established point of reference for practitioners and scholars alike.
