The effects of economic, environmentally and socially related SDGs strategies of banking institutions on their customers’ behavior

The financial sector is considered either directly or indirectly responsible for a number of economic, environmental and social problems. Although this view has been long held, it became especially so after the financial crisis of 2008 when the sector was heavily blamed for economic and social problems. To address such problems, banking institutions have adopted sustainability and CSR management practices, while also recently approached such practices through the 17 Sustainable Development Goals (SDGs) set by the United Nations.